Patient Center

Welcome to our Online Patient Center! Here you can get information about what to expect during your visit with our Optometrists as well as important forms you can complete before your appointment to save time.

We want your visit to be as stress-free as possible. Our staff will do everything we can to make sure your experience is pleasant and convenient. If you have any questions about these forms, please don’t hesitate to contact us.

Appointment Guidelines During COVID-19

We are OPEN by Appointment Only for patient visits at both our North Austin and Pflugerville locations. If you would like to be seen please call or text North Austin at 512-345-2000 or Pflugerville at 512-551-2278.

For the safety of our staff and patients we are only allowing patients with scheduled appointments to enter the office. You must wear a mask to your appointment and the mask must remain on during your time in our office.

To help with social distancing, please do not bring any family members with you to your appointment as they will not be allowed to wait in the office. Exceptions will be made for parents and caregivers of the patient.

Staff and patient safety are our top priority. In addition to our normal disinfection protocol, during this time we are:

  • Washing hands frequently for a minimum of 20 seconds
  • Wearing a mask while in the office
  • Disinfecting all pre-testing and exam equipment between each patient encounter
  • Wiping down and disinfecting desks, keyboards, surfaces, chairs and knobs multiple times per day
  • Monitoring staff for fever or any viral symptoms and requiring any staff person with any potential viral symptoms to stay home
  • Screening all patients when they schedule appointments and at the time of their appointment
  • Checking the temperature of all patients when they arrive for their appointment.
  • Please complete your NEW patient or ESTABLISHED patient forms and bring to your appointment to help make your visit easy and efficient.

Be well and we look forward to seeing you very soon!

Patient Forms

If you are new to our practice please fill out the New Patient Form, Established patients may fill out the Established Patient Form.

What to Expect

When you visit our office, you will be warmly welcomed and we can answer any questions you may have about completing the paperwork so that Great Hills Eye Care may see you. Our team will work together to evaluate your eyes and provide relevant eye care treatment information, review your vision benefits and payment options, fit you for glasses or contact lenses, and focus on exceeding all of your expectations. If at any time you have questions about the process or your specific health information, please ask.

doctor and patient

Payment Options

We have services and pricing that aims to accommodate all budgets and our office participates in most insurance programs. For patients who have little or no vision insurance coverage, we offer low self-pay pricing for all services. To inquire about your particular vision benefits or pricing please call our office and one of our friendly staff will answer all your questions.

Don’t forget to use your:

  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)

All of the above plans can be used for all your eye care and eyewear needs, including eyeglasses, contact lenses, routine office visits and medical office visits.

North Austin Hours
  • Monday
  • 9:15am - 6:00pm
  • Tuesday
  • 9:15am - 6:00pm
  • Wednesday
  • 9:15am - 6:00pm
  • Thursday
  • 9:15am - 6:00pm
  • Friday
  • 9:15am - 6:00pm
  • Saturday
  • 9:00am - 5:00pm
  • Sunday
  • 11:00am - 5:00pm
Pflugerville Hours
  • Monday
  • 9:15am - 6:00pm
  • Tuesday
  • 9:15am - 6:00pm
  • Wednesday
  • 9:15am - 6:00pm
  • Thursday
  • 9:15am - 6:00pm
  • Friday
  • 9:15am - 6:00pm
  • Saturday
  • 9:00am - 5:00pm
  • Sunday
  • 11:00am - 5:00pm

Insurance Plans we Accept

Insurance plans we accept may vary by location.
Please call ahead with any insurance questions and one of our patient care coordinators will be happy to assist you!

  • AlwaysCare
  • Avesis
  • BlueCross BlueShield
  • Cigna
  • Davis Vision
  • Eyetopia
  • Medicare
  • MES
  • MetLife Vision
  • Spectera Vision
  • Superior Vision
  • United Health Care
  • VBA
  • VSP (Vision Service Plan)
  • AlwaysCare
  • Avesis
  • BlueCross BlueShield
  • Cigna
  • Davis Vision
  • Eyetopia
  • Medicare
  • MES
  • MetLife Vision
  • Spectera Vision
  • Superior Vision
  • United Health Care
  • VBA
  • VSP (Vision Service Plan)
We are located in Austin and Pflugerville. Call us today!

North Austin

Pflugerville